Michelle Lamberta
Director of Customer Success · MaestroQA
IC Manager Director
"A log flume. A strenuous, steep climb where at the top I faced my biggest fears. Once I overcame them I could let go. Now I'm enjoying the ride, leading my team from a place of human connection and inner peace."
Read Michelle's story
- Focus
- Two pivotal moments at a tech startup: joining the customer success team, then managing and now directing it.
- Growth
- Confidence in her decisions, executive presence with the C-suite, and giving valuable feedback without fear, building a culture of trust and psychological safety.
- What's different
- More fulfilled at work, less anxious, more inner peace, and comfortable navigating ongoing challenges.
- What enabled it
- Letting go of perfectionism, leading with vulnerability, and dropping the belief that she had to climb the ladder to feel worthy. "There is no need to burn out anymore."
